Delivery Information
Shipping & Returns
We ship worldwide with care. Every order is thoughtfully packaged to ensure your candles arrive safely.
Free Shipping
On orders over €50 (EU)
Fast Delivery
Express options available
Eco Packaging
100% recyclable materials
Insured
All shipments protected
Shipping Times & Free Shipping
| Destination | Standard | Express | Free Over |
|---|---|---|---|
| France | 2-3 business days | Next day | €50+ |
| EU Countries | 3-5 business days | 1-2 business days | €50+ |
| UK & Switzerland | 5-7 business days | 2-3 business days | €100+ |
| USA & Canada | 7-10 business days | 3-5 business days | €100+ |
| Rest of World | 10-14 business days | 5-7 business days | €150+ |
Returns & Refunds
30-Day Satisfaction Guarantee
We want you to love your Lemyen candles. If you're not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
How to Return
- Contact us at hello@lemyen.com with your order number
- We'll send you a prepaid return label
- Pack items securely in original packaging
- Drop off at your nearest shipping point
- Refund processed within 5-7 business days of receipt
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos. We'll send a replacement immediately at no additional cost.